Share your experiences regarding missed appointment resolution

TO: @Miss_Appt_Resolution and other community members

Please share your experience and needs with others.

  1. What system(s) is your organization using to help determine what happened to the patients who missed appointment? (For example, OpenMRS, Ushauri and/ or paper)
  2. Describe where there are system gaps (describe where the system or process isn’t working or where work-arounds and/ or paper are being used).
  3. If there were no constraints on time or money, describe technical services or functions needed to support your needs.
  4. Are there cases where a patient has been identified as missing an appointment, but they actually came? How do you find those?